Knowledge base | Big Interview

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Frequently Asked Questions

Q. I can’t hear my mic… HELP!

Make sure your mic (and webcam) is not being used by another device at the same time.

If you have Skype or Google hangout going, or if the default mic/webcam software is engaged – it might not let you use your mic device.

Also, as a general rule, always ensure you're using the latest STABLE version of your browser (meaning not an old version, or a new beta version).

Q. I can’t see myself on the webcam… HELP.

Make sure your webcam is not being used by another device at the same time.

If you have Skype or Google Hangout going, or if the default webcam software is engaged – it might not let you use your webcam device.

Also, as a general rule, always ensure you're using the latest STABLE version of your browser (meaning not an old version, or a new beta version).